Friday, February 28, 2020

Netreo Unveils AIOps: Autopilot

Netreo, a supplier of  IT management announced the release of AIOps: Autopilot, said to be the first product featuring data models that combine artificial intelligence (AI) and machine learning (ML) technology with 20 years of network management system (NMS) configuration and monitoring data. 

This allows threshold baselines, event correlation rules, dependency mapping, and many other configurations to evolve and improve the longer Netreo is deployed. 

AIOps: Autopilot works with both the on-premises and native-cloud versions of Netreo’s solution, including Netreo Cloud. It runs in the background of a Netreo deployment and constantly scans the configuration to make sure it is always tuned properly, the company says. 

When issues or potential improvements are found, AIOps: Autopilot will either automatically fix the problem or provide engineers suggested remediations using AI and ML algorithms applied against previously gathered historical data. 

AIOps: Autopilot automatically learns from every successive execution and gets smarter, so that it can both reduce unnecessary alerts and preemptively correct more issues over time.

AIOps: Autopilot also comes with an array of extensions out-of-the-box to give operations teams a head start. These extensions provide the ability to:
  • Automatically baseline thresholds against historical values and exceptions to minimize false-positives and alert noise.
  • Model all metrics against best-practice key performance indicators (KPIs) to ensure there are no blind spots. 
  • Learn system and environment changes, and change the monitoring infrastructure to automatically adapt.

Pricing for the AIOps: Autopilot add-on is $12,000 for customers that purchase a Professional Level license. Autopilot is included at the Ultimate License level.

Tuesday, February 25, 2020

OpsRamp Winter 2020 Release Adds More Analytics

OpsRamp announced its new OpsQ Recommend Mode for first-response and incident remediation. OpsQ Recommend Mode uses predictive analytics to reduce mean-time-to-resolution (MTTR). 

Other artificial intelligence for IT operations (AIOps) innovations in the release include visualization of alert similarity patterns and new alert stats widgets to provide transparency into machine learning-driven decisions, OpsRamp says. 

The OpsRamp Winter 2020 Release also introduces 19 new cloud monitoring integrations for Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), along with dynamic topology maps for Azure and GCP. 

The Winter 2020 Release introduces the OpQ Bot and a new Recommend Mode for alert escalation policies. 

Visualization of Alert Seasonality Patterns allows IT teams to  visualize seasonality patterns that OpsQ has learned. 

The Alert Stats Widget shows the total number of raw events, correlated alerts, inference alerts, auto-ticketed alerts, and auto-suppressed alerts handled by the OpsQ event management engine. 

OpsRamp also added monitoring support for AWS, Azure, and Google Cloud services, including:
  • AWS – Transit Gateway, AppSync, CloudSearch, and DocumentDB
  • Azure – Application Insights, Traffic Manager, Virtual Network, Route Table, Virtual Machine Scale Sets, SQL Elastic Pool, and Service Bus
  • GCP – Cloud BigTable, Cloud Composer, Cloud Filestore, Firebase, Cloud Memorystore for Redis, Cloud Run, Cloud TPU, and Cloud Tasks

Cloud Topology Maps support automated topology discovery and mapping for Azure and GCP. 

Agentless Discovery and Monitoring for Windows Servers, as its name suggests, allows automated monitoring. Synthetic Monitoring provides deeper insights and analysis for troubleshooting multi-step transactions.

MWC and AI Smartphones

Mobile World Congress was largely about artificial intelligence, hence largely about “AI” smartphones. Such devices are likely to pose issue...