Whether we encounter artificial intelligence as a user of apps, services or products, we increasingly will be using AI in the future. Very rarely, if ever, will we actually be buying “AI” as a product, though. It will simply be part of some other things we do buy.
Which is to say we will normally encounter AI as “weak AI,” some form of machine learning that is optimized for a particular purpose, such as speech recognition, search results, recommendations, facial recognition or some customer service app.
This form of AI will be wildly valuable and ubiquitous, early on.
What we will not often actually use or see is “strong AI” (“ deep AI”), when machines apply their intelligence to solve complex problems. Still less are we at a stage when “artificial superintelligence” is possible, allowing machines to surpass human intelligence in terms of completing tasks.
Weak AI will prove very useful as a way of detecting patterns in human or machine behavior that allow decisions to be made. When people use voice assistants such as Siri, they already are engaging in a process supported by weak AI.
Almost no consumer or business user will ever buy “AI” in a direct sense, as a product. It will be a feature of a product.
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